Your customers expect the same experience with your brand, regardless of where the interaction takes place—on social media, online, in-store, on your mobile app, on your website, or through the call center. If you fall short of these expectations, customers will easily jump to any number of better options, putting your business at risk. In hyper-competitive, commoditized markets, customer experience is a competitive advantage.
Oracle CX Cloud Suite helps companies leverage the customer experience to differentiate, innovate, and improve business results. It is the most complete, integrated, and extensible customer experience solution available in the market. Oracle CX Cloud Suite breaks down silos to deliver a seamless customer experience across marketing, sales, commerce, service, social, and configure, price, and quote (CPQ). Whether deployed modularly to tackle specific business challenges or deployed as a comprehensive solution, Oracle's approach enables your company to:
• Provide cross-channel, consistent customer experiences using pre-built business processes that span silos
• Integrate CX with enterprise applications, providing connections throughout the buyer's journey and making operations more efficient
• Leverage industry-specific best practices for competitive advantage and lower TCO
For more information go to: https://www.oracle.com/applications/customer-experience/crm/index.html
Contact us: email@example.com