Past Delegates Say It Best

Testimonials

"The format is excellent - there is a wide variety of topics being covered. I like how it's broken up between presentations from other delegates and companies in different industries, but also then having the valuable one-to-one meetings with service providers."
Strategy and Business Analytics, CSTech Ebay Inc
"The delegates are of the right-level - people who are really in-charge of creating and changing the environment they are working in." 
Head of Special Projects – APAC Liberty Mutual
"The format is excellent - there is a wide variety of topics being covered. I like how it's broken up between presentations from other delegates and companies in different industries, but also then having one-to-one with service providers."
"Great opportunity to network with other senior CX leaders, and opportunity to speak to and interact with the speakers."
"The one-to-one meetings were interesting - they explained about their products and also offered consultancy on customer experience."
"Usually the format of conferences is having presentations all day, which tends to get exhausting. This format of the Exchange is interactive, it allows me to meet like-minded people, to share our experiences and learn in a relaxed networking environment."